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LookFantastic.com and the Terrible Customer Service

LookFantastic.com and the Terrible Customer Service

OK, let's start with my experience. After searching high and low for a discount code to order some Urban Decay cosmetics, I discovered that most sites with codes didn't allow you to use them on certain brands, Urban Decay being one of them. So, I just plumped for Look Fantastic. I've never had a problem with them before, though I haven't used them…

ASOS Mid Season Sale

ASOS Mid Season Sale

ASOS is my favourite online store. I love it. More about that later. But they've just announced their mid-season sale. Thousands of reduced lines. Head on over there. It would be rude not to. www.asos.com…

Motel – Free Delivery & Returns

Motel – Free Delivery & Returns

Great news! Motel seem to have listened and are now offering free delivery and returns from their online store! Unfortunately the dress I wanted has sold out, but I think this is a huge improvement in their customer service and removes a barrier in their path to purchase.   http://www.motelrocks.com/   Also, several sites are having mid season sales, which are definitely worth…

H & M Instant

H & M Instant

So, in the last few of weeks a couple exciting things have happened on the internet. Well, I'm sure there are more than a couple, but two have caught my attention.   Firstly, there was Google Instant, where search results are altered as you add additional words to your search. This should reduce your search time by a fraction of a second, so I guess…

An open letter to MotelRocks.com regarding returns policy

An open letter to MotelRocks.com regarding returns policy

Hi MotelRocks.com, I'm emailing regarding your returns policy. From my understanding if I use a discount code I can not return an item for a refund. I have not bought items by Motel in a long time and I'm not sure what size would fit me, but I'm concerned about ordering anything in case it doesn't fit and I can't return it. I…

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